Booking Terms

GWI Tour & Travel

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Booking terms and conditions

Lease read the following terms and conditions carefully. You must not make any booking or sendyour deposit unless you understand and agree with the following terms and conditions.

  • Prices Costs quoted by Device Travels & Tours are for land content outlined in our itineraries.No international airfares are included to join or depart from the tour. All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed when paid in full. Please note that prices quoted here are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes and admission tour. Please contact your consultant for up to date prices.When we got the confirmation from you, we will send an email to your trip and ask you to send a deposit payment of 30% by bank transferat least a week prior to arrival date.
  • Refunds, changes and cancellation fees We are unable to provide a refund to you until we receive the funds from the relevant supplier. Cancelled bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Fees and extra charges will apply here a booking is changed. Fees and extra charges will also apply when tickets or documents are re-issued. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify us for the amount of that fee or charge.
  • Deposit and final payment  You will be required to pay a deposit or bank transfer when booking. Your consultant will advise you of how much that will be. All deposits are non-refundable. Final payment when our staff  pick up you at the airport or hotel in surabaya, bali, malang or yogyakarta.
  • Taxes  the payment has already includes tax and service. so all the price are net.
  • Travel insurance Travel insurance is not included in the cost of our services. It is a condition of booking with us and your responsibility to ensure that you are adequately insured for the full duration of the tour in respect of illness (including for medical evacuation), injury, death, loss of luggage or personal items, cancellation, and curtailment. You must provide evidence to us that you have obtained this personal insurance and that it covers all of the activities you expect to participate in
  • Agency Device Top Indonesian Guided Tour acts as an agent for service travel providers. We have no responsibility for these services nor do we make or give any warranty or representation regarding their standard. Bookings are made on your behalf subject to the terms and conditions imposed by these service providers. Your legal recourse is against the specific provider and not Device Travels & Tours GWI . If for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider and not with Device Top Indonesian Guided Tour
  • Liability We do not accept any liability of whatever nature,whether in contract, tort or otherwise, for the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. We do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by force majeure or any other event which is beyond our control and which is not preventable by reasonable diligence on our part.
  • Travel advice For travel advice please contact the Department of Foreign Affairs in your country.
  • Health You must ensure that you are aware of any health requirements for your travel and ensure that you carry all necessary vaccination documentation. Please check with your local doctor or specialist vaccination clinic.
  • Privacy policy Device Travels & Tours BAI is committed to protecting your personal information and keeps all details for its exclusive use only. No private information on any tour participant will be shared, sold or distributed in any way. Should you wish to find out more, please email
  • Finally …In accepting these terms and conditions, and signing the section on the Device Travels & Tours BAI booking form in relation to them, you acknowledge that you are 18 years of age or older, that the above details are correct and that you understand and agree with the above terms and conditions.

***GWI Tour & Travel ***

License No: P2T/136/10.05/3/02/VI/2015
Our Office:
Perum. Berlian Citra Kertanegara B17, Jalan Kertanegara, Kecamatan Banyuwangi, Banyuwangi, East Java 68417. Indonesia
Please contact +62 822 3259 9093 / Email:
For customer service (24 hours)

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